Policies
U.s. Shipping Policy
Please allow 2-3 business days for handling. Shipping typically takes between 3-7 business days, but during holiday season, it could be between 5-10 business days. Shipping times are determined by carrier. If your package is lost in transit, please contact me via cbowes@cbcreatingbalance.com within 48 hours after expected delivery date.
INternational shipping policy
If you are outside of the U.S. please email me at cbowes@cbcreatingbalance.com to discuss shipping options.
return policy
-Unfortunately I do not accept returns; all sales are final.
-If you receive a damaged print, please contact me at cbowes@cbcreatingbalance.com and I'll be happy to replace your item. NOTE: you must send a picture of the damaged item within 48 hours to be eligible for a return.
-If you receive a damaged original, please contact me at cbowes@cbcreatingbalance.com and we can discuss the situation. NOTE: you must send pictures of the damaged item within 48 hours.
-If you need to cancel an order, you must contact me at cbowes@cbcreatingbalance.com within 12 hours of purchase. No refunds will be issued after the 12 hours.
privacy policy
This website collects personal data to power our site analytics, including:
-Information about your browser, network, and device
-Web pages you visited prior to coming to this website
-Your IP address
This information may also include details about your use of this website, including:
-Clicks
-Internal links
-Pages visited
-Scrolling
-Searches
-Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
visitor data for customers
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
-Billing and shipping address
-Details relating to your purchase (for example, your shirt size)
-Email address
-Name
-Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
Our payment processor(s) [payment processor name(s)] will also collect payment information from you. You can read their privacy policy at [payment processor privacy policy URL].
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Marketing emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
squarespace payments
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.